How it works
Pick. Unbox. Keep, ship or gift.
Everything you need to know about how boxes work, what could be inside, why every item is worth at least what you pay and what happens after you open your box.
The basics
Four steps from checkout to unboxing
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Step 1: Pick a box
Filter by theme or price. Every box page lists all of its possible items and their retail values before you pay.
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Step 2: Check out
Pay by card, wallet or store credit. Checkout is encrypted and we never store your card details.
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Step 3: Open your box
Hit open and watch the lid lift. Your surprise lands straight in your vault, ready to keep, ship or gift.
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Step 4: Keep, ship or trade in
Ship it free over $50, keep it in your vault, send it to a friend, or trade it in for store credit.
Value guarantee
Every item is worth at least what you pay
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Worth the price, always
Each item in a box has a retail value equal to or higher than the box price. The surprise is which item you get — never whether it is worth it.
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Every item listed
Box pages show every possible item with its retail value before you buy, so you know exactly what could be inside.
Browse boxes -
Fair for both sides
We buy from authorised distributors below retail, so you get full value and we earn an honest margin. A win-win on every box.
Our promise
What every box comes with
A surprise should feel like a gift. Here’s what you can count on every time you open a box:
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1. Every item, up front
Each box page lists all of its possible items with their retail values before you buy — and every one is worth at least the box price. -
2. Authentic and sealed
We source from authorised distributors only, and every item ships brand-new in its original packaging. -
3. Tracked shipping
Ship any item from your vault whenever you like — to your door or straight to a friend — tracked all the way. -
4. Trade in for store credit
Not your style? Trade it in for store credit at up to 85% of its listed value and pick another box.
Ready to gift
Every box arrives sealed and gift-ready. Open it yourself, or send the surprise to someone who will love it.
Browse boxesAfter you unbox
Keep it, ship it or trade it in
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Trade in for store credit
Trade any item in for store credit within 14 days. Credit lands instantly and never expires.
- Standard
- 85% of value
- Level 20+
- 90% of value
- Level 30+
- 92% of value
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Your vault
Keep items in your collection for free, as long as you like. Bundle them into one parcel when you’re ready.
Open my vault -
Tracked shipping
Authentic, sealed products dispatched within 2 business days from our EU and US hubs — to you or to a friend.
- Standard (3–7 days)
- Free over $50
- Express (1–2 days)
- $9.99
- International
- From $14
XP & levels
Every box levels you up.
XP is a loyalty layer on top of every purchase. It can’t be bought, sold or traded — only earned.
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10 XP per $1
Earned on every box you open.
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Streak multiplier
Up to 2× XP for 7-day streaks.
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Weekly quests
Bonus XP for completing challenges.
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Level perks
Free crates, early access, better trade-in rates.
Level road
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Level 5Free Starter Crate
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Level 10Early access to limited editions (15 min)
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Level 20+5% trade-in credit
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Level 30Free Signature box + 92% trade-in credit
Example progression. Perks are illustrative and may change per season.
Ready to open your first box?
Create an account and get a free Starter Crate plus 500 bonus XP. Start your collection today.