Privacy policy

Data we collect

• Account data: name, email address and password (stored hashed).
• Order data: purchases, box openings, trade-ins, shipping and gift addresses and support conversations.
• Technical data: IP address, device and browser information and cookies needed to keep you signed in.

How we use it

We use your data to run your account, fulfil and ship orders, prevent fraud, provide support and, with your consent, send drop alerts and offers.

Sharing

We share data only with providers who help us run the store — payment processors, shipping carriers and email delivery — under contracts that protect it. We never sell your personal data.

Retention

We keep account and order records for as long as your account is open and afterwards for as long as the law requires.

Your rights

Depending on where you live you may access, correct, export or delete your data and object to marketing. Contact our support team to make a request.

Cookies

We use essential cookies to keep you signed in and remember your cart, and optional analytics cookies only with your consent.